Your own data.
‘Utilise what you have’, we say – it’s completely free!
Convert this information into knowledge about your customers. Simply by working the data, you’ll be able to maximise your SMS campaigns by making them relevant to your customer’s behaviours.
Don’t worry if you don’t know how – we do! We’ll help you really look at the information you hold about your customers, the pattern of when they use your services, the products they purchase, their average transaction amount and a host of other key indicators.
We’ll help you cleanse what you have and put it into a format that you can understand, that can then also be used as a platform to generate Bulk SMS campaigns with the minimum of fuss. We’ll assist in developing different messages for different customer demographics and advise on the best times to schedule the broadcasts.
For a small additional charge we can also run your list of customer mobile numbers through something called ‘HLR lookup’. Put simply, we take your numbers and cross reference them against what is effectively a mobile phone number registry that indicates whether the number is still connected and live on a mobile network. The advantage being, you’ll only have to pay for texts that have the best chance of being delivered to your customer.
As we’re an ethical business, we’ll make sure you have the right policies and agreements in place for you to use your customer data for SMS marketing and communication.
If you haven’t, don’t worry, we’ll help you develop them. As an organisation, we are strictly against anything that could be viewed as ‘Spam’. We ensure that every text going out has the ability for your customers to opt-out via a reply number or at least the facility for them to set their preferences via email.
For more information about our Anti-Spam Policy please click here Anti-Spam Policy