Adaptable, reliable, and efficient routing.
No nonsense, quality routes, offered in 3 service flavours.
Send & receive UK SMSs via our economy or direct routes for notification and marketing purposes.
Or, for overseas termination, our worldwide country-specific international direct routes.
Sent via various providers- Full UK coverage
- Clear price per text
- 30-day allocation
- Fixed sender ID*
- Reports on request
- Like for like back-ups
- Full back-up support
- Free replies**
- Direct from mobile network
- Full UK coverage
- Clear set price per text
- Texts don’t expire
- Dynamic sender ID*
- Full reporting
- Long message support
- Like for like back-ups
- Full back-up support
- Free replies**
- Use with short-code
- Keywords
- 2-way SMS
- Direct from the mobile network
- Worldwide Coverage
- Price dependent upon country
- Texts don’t expire
- Dynamic Sender ID, if available*
- Full reporting
- Long message support, if available
- Like for like back-ups
- Full back-up support
- Free replies**
- Use with short-code, if available
- Keywords, if available
- 2-way SMS, if available
-
Economy
* A fixed sender ID, means your message will be sent from a generic number that can not be changed. **Free replies, require a rented reply number that must be present in the content of your message.Direct
* A dynamic sender ID, means your message can be sent from a number or name of your choosing. Maximum 11 character limit applies. **Free replies, require a rented reply number that can be the sender ID or present in the content of your message.International
* A dynamic sender ID, means your message can be sent from a number or name of your choosing. Maximum 11 character limit applies. Different countries have various rules regarding change of sender ID please contact us for further information. **Free replies, require a rented reply number that can be the sender ID or present in the content of your message. This service is country dependent, please contact us for further information.
Flexible add-ons.
We understand that everyone’s needs are different. And dependent on how you want your solution to work and perform, there are a number of options available that could make your integration work harder and smarter.
For a better understanding on how they can be employed, and if you think your business may need them, please just give us a call or complete the get in touch form in the footer, and we’ll call you back.
Reply numbers
Enable your customers to reply back straight to your messages, by assigning a dedicated reply number as the sender ID to outgoing text. A monthly rental charge per reply number applies.
Custom code
We are able to write and develop scripts or additional functions to let you get the most of your SMS integration. Although this is an additional cost, it normally isn’t as much as you may think.
Keywords
Create GDPR compliant opt-in’s by asking your customers to reply back with a keyword to your assigned reply number. Create new address book groups from these received replies.
HLR lookup
Have an older database and not sure if some of the numbers are still valid? Rather than send a campaign and risk a percentage failing, we have paid service that checks if numbers are still live prior to broadcast.
Short-codes
Rent short-code or shared short-code numbers and use them as sender IDs or to capture inbound texts. Memorable at only 5, 6 or 8 numbers long, these are ideal for printed adverts.
Automated processes
For example, improve your customer journey by acknowledging receipt of your customers message by sending a fully automated reply SMS. Reaffirm your contact details and allow then reply straight back.
Email forwarding
Nominate an email address, or two and our system can forward all replies received to your account as an email. It can even attach the original outbound message at the bottom of the email.
Hosting
Want to use your own SIM card to capture your replies? For a nominal charge we can host your SIM card on your behalf, so everything received to that number is recorded against your account.
Mini URL generator
For those of you that want to include a web-link in your message, we have a facility that can create mini-url links on your behalf. Links created this way are fully trackable and offer, helpful additional analytics.
SMPP connection
Have high-volumes of messages? Standing for Short Message Peer-to-Peer, send up to 600 messages per second via our secure and direct SMPP 3.4 connection. This can be direct to the network or a tier-1 aggregator.
QR code creation
We can create bespoke QR codes, that can be used in your print or online advertising, allowing users to subscribe to your services by simply scanning a code with their camera phone.
Managed services
For those that require a little additional help at the start of utilising text messages for their businesses, we have a free-of-charge service that will fully manage your SMS requirements. Just ask for details.
Services FAQs.
-
Why send text messages?
It’s simple really. Text messaging is officially the most popular form of communication. At home, at work, on the move. Everywhere.
If you receive a text, it’s direct to your phone, it’s personal and demands your immediate attention.
Most messages are delivered within 7 seconds and 90% of those are read within 5 minutes. Best of all and completely unlike business email, the person reading the message is most likely the person you wanted to receive it.
This makes the sending of quick short messages the most powerful form of direct customer communication a business could ever employ.
Faretext, just makes it easier for you to use and understand effectively.
-
What do I need to start?
To create a free online and secure account, we only need a few details to get you registered, this can be achieved by clicking the ‘connect today‘ button.
Namely, we need your name, company name, mobile number, business email address and an 11 character Sender ID (what people see when you text them from Faretext).
Once you have set a password and agreed to our Agreement, your account will be validated with a quick call for security.
Depending on how you want your account set-up, we’ll normally issue your account credentials and login details via email within a couple of hours.
Then, you’re ready for the world of business-related texts.
-
What kind of messages are accepted through your routes?
Before you start to send any type of text message through Faretext, you must ensure that you or your customers have the correct permissions from their customers to allow you to do this.
Faretext permits you to send two different types of text messages, one is marketing and the other is for notification purposes.
With the introduction of GDPR, businesses are now accountable and must show how they use, store and process an individual’s personal data, this includes a record of when the person opted in to receive any marketing communication via SMS from your company.
Sending a notification text, as in a message to update or to confirm is okay as long as texting forms part of your business service and is clearly detailed in your Privacy Policy.
Please note, that a notification text with marketing at the end of the message may still be classed as unsolicited marketing, so we recommend if you are in any doubt whether you have the correct permissions, please refrain from sending your text until you are satisfied you have the customers consent.
Our system has been designed to identify any type of SPAM messages sent through our platform – by using our service you agree to follow our Anti-Spam Policy. Any evidence of users not adhering to this policy will cause immediate suspension of their associated Faretext account, pending an investigation.
-
How do I know my message has been delivered?
No other form of communication offers businesses the speed and reliability of business texting. Faretext enjoys a delivery rate of over 98% of messages submitted to the system.
The reason it can’t be 100% is down to a number of variables, namely these include the use of technology, the internet, and the end-users mobile network coverage. In addition, delivery rates can also be affected by the mobile number being disconnected, the device not powered on or simply a typo in your customers’ mobile number, etc.
Through your account login or your emailed reports, you will be able to see exactly what has been delivered, failed or sent (without delivery receipt). In the reports we provide, you will be able to view in detail the final delivery status of every single number relating to your historic SMS campaigns.
Want to go code free? Introducing oello..
-
Say ‘hello’ with oello.
No coding needed. Create and send instant marketing
and notification SMS campaigns with oello our dedicated message portal.Coming this winter
Talk to us today.
Everything we do as a business is focused on giving organisations of any size the opportunity, and the ability, to communicate with their customers via text. So, get in touch and we’ll help you explore the ways the text messaging can best serve your software solution and in turn, your customers.
connect today