Business SMS.
The channel your customers actually read
SMS delivers what other channels promise. With a 98% open rate, 45% average response rate, and most messages read within 90 seconds, business SMS is the most direct and effective way to reach your customers. No algorithms, no spam folders, no app downloads. Just your message, delivered instantly to every mobile phone.
The SMS Advantage
How SMS compares.
Every channel has its place, but when you need messages read quickly and acted on, SMS outperforms them all.
98%
open rate
texts opened, typically read within 90 seconds
98.5%
delivery rate
on direct UK network routes
19%
click-through rate
vs 4.2% average for email campaigns
90 sec
average read time
most texts read within 90 seconds of delivery
45%
response rate
consumers respond to SMS vs 6% for email
71:1
return on investment
average return for every £1 spent on SMS
96%
still use sms
of smartphone users communicate via text
75%
opt-in rate
of consumers opt in to receive business SMS
Sources
Three Ways to Send
Choose your connection method.
Whether you're a developer, a team lead, or just getting started, there's a way to send that fits your workflow.
SMS API
Integrate SMS directly into your software with our RESTful API. Send, receive, and manage messages programmatically with full control.
- RESTful endpoints with JSON
- Multi-language code samples
- 600 msg/sec throughput
- Delivery receipts & webhooks
Email to SMS
Send text messages from your existing email client. No software to install, no training required. Just compose and send.
- Works with any email client
- No technical setup needed
- Distribution list support
- Automatic reply handling
Oello
Our web-based SMS platform with contact management, templates, and scheduling. The easiest way to start sending business SMS.
- Intuitive web dashboard
- Contact groups & imports
- Message templates
- Scheduled sending
Industry Solutions
SMS for every sector.
These are just some of the industries we work with. Whatever your sector, SMS fits naturally into how you communicate with customers.
Travel & Taxis
Booking confirmations, driver ETAs, fare receipts, and fleet alerts. SMS keeps passengers informed and operators efficient.
Healthcare
Appointment reminders, prescription alerts, and patient follow-ups. Reduce no-shows by up to 40% with automated SMS reminders.
Retail & E-commerce
Order confirmations, delivery updates, flash sales, and abandoned cart recovery. Boost conversions with timely, personal messages.
Hospitality
Booking confirmations, check-in reminders, and guest promotions. Enhance the guest experience from reservation to review.
Recruitment
Interview confirmations, job alerts, and candidate updates. Reach candidates faster than email with instant notifications.
Property & Lettings
Viewing reminders, new listing alerts, and maintenance updates. Keep tenants, landlords, and buyers informed instantly.
Financial Services
Transaction alerts, 2FA codes, payment reminders, and account notifications. Secure, instant communication customers trust.
Education
Attendance alerts, parent notifications, exam reminders, and emergency broadcasts. Keep students, parents, and staff connected.
Automotive
Service reminders, MOT alerts, quote follow-ups, and job completion notifications. Keep customers informed at every stage.
Why Faretext
Built for UK business.
Faretext has been helping UK businesses communicate via SMS for over 13 years. We connect directly to UK mobile networks for the fastest, most reliable delivery. No resellers, no middlemen. With over 500 million messages delivered and 1,000+ business customers, we understand what matters: messages that arrive, pricing that's fair, and support that's actually helpful.
Coming Soon
SMS Command Centre.
Your account, your control
Run your business SMS from a single dashboard. Monitor delivery rates across campaigns, top up credits instantly, download invoices for your accounts team, and manage sender IDs, all without needing to contact support.
Free for every Faretext customer. No setup fees, no monthly charges. Just log in with your existing credentials and take full control.
register your interestGetting Started
Up and running in minutes.
Getting started with Faretext is straightforward. No complex onboarding, no lengthy contracts.
Choose how you want to send
Pick the connection method that suits your team: SMS API for developers, email-to-SMS for teams, or Oello for a ready-made web platform.
Create your account
Register via our connect page in under a minute. You'll get 25 free credits to test the platform straight away, no card required, no commitment, and no approval process to wait for.
Configure and test
Set up your custom sender ID, import your contacts, and send a test message. Your SMS will be delivered in seconds via direct UK network routes with real-time delivery receipts.
Scale with confidence
As your needs grow, scale from tens to millions of messages. Volume discounts apply automatically, and our infrastructure handles the rest.
Ready to start sending?
Create your free account and send your first SMS in minutes. 25 free credits, no card required, no contracts.
UK-based support. 01142 945 993. hello@faretext.co.uk
3 Click Switch
Already sending SMS.
Switch your SMS provider to Faretext in minutes. Our API emulation layer means your existing integration keeps working — just point it at us and go.
No code changes, no downtime, no risk. We handle the migration so you can focus on your business.
start the switch
FAQS
Business SMS FAQs.
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How to Choose an SMS Provider: A Practical Guide for UK Businesses
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4 min readReady to reach your customers with SMS?
Join over 1,000 UK businesses sending smarter with Faretext.
25 free credits to test. No contract. UK-based support.